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Binet Business Consulting provides Information Technology and Business Consulting that focus on business outcomes. We have a wide range of experience with many industries including Primary and Secondary Health, Wholesale Distribution, Retail, Manufacturing, Telecommunications, Government and Agribusiness. We have are particularly recognised for our experience and expertise in Health IT, Contact Centres, Service Management and in developing processes to deliver excellent Customer Experiences, as well as for our pragmatic and strong approach to all aspects of business management.

Binet Business Consulting specialises in Contact Centre and CRM implementation and improvement across all business sectors. These contact-centre specific skills are supported by many years IT, project management and business process management experience.

Our Principal Consultant is Roger Brown, an experienced, independent Information and Technology consultant and manager, with in a wide range of industries and applications. Where appropriate, he can also call upon an extensive network of individuals and organisations to bring additional skills and resources to specific projects, yet maintain a consistent approach, methodology and management structure.

Binet Business Consulting's recent customers include:

Wine-Searcher.com
GKC Bakeries and Oliver's Deli and Bakery
MedTech Global Ltd
Apollo Health and Wellness Centre
Deleur Investments Ltd
Amway Australia and New Zealand
UnitedNetworks
Siemens Energy Services
Telecom New Zealand
Downer Commspec
Air New Zealand
Compaq Computers
New Zealand Immigration
Ezibuy
The Sheraton Hotel & Towers, Auckland
Phillips Fox

Click here to see a summary of the projects we have undertaken.

 




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Focussing on Business Outcomes
Binet Business Consulting 2002 - 2008